Software QA Specialist (J-4437)
Location: Canton, MA
Terms: 12-Month Contract; Hybrid Onsite (Mon-Thurs)
Rates: $45/hr.-$50/hr.; Based on Experience
Note: We are unable to provide visa sponsorship or work with 3rd parties for this position.
Capstone IT is seeking a Software QA Specialist to join our client, a prominent leader in the insurance industry, for a 12-month contract opportunity. This hybrid role requires onsite work in Canton, MA (Monday-Thursday). As a Software QA Specialist, you will be responsible for managing and executing testing efforts across production, development, and test environments to ensure system functionality meets quality standards. Key duties include validating system functionality through manual testing, creating test scripts, developing test strategies, and troubleshooting software issues related to business applications and EDI processes. You will also provide Level 2 production support, working closely with cross-functional teams to resolve workflow issues and ensure seamless system operations.
This role will evolve to incorporate test automation, improving efficiency and streamlining QA processes. The ideal candidate will have extensive manual testing experience within an Agile environment and the ability to collaborate effectively with EDI, UAT, and software development teams. Strong technical proficiency, problem-solving skills, and excellent communication abilities are essential to supporting ongoing modernization efforts while maintaining high-quality standards.
RESPONSIBILITIES:
- Conduct comprehensive manual software application testing, including smoke, performance, system, database, functional, integration, usability, exploratory, ad-hoc, UAT, compatibility, security, and end-to-end testing.
- Develop and execute test scripts and contribute to test automation strategies.
- Monitor, identify, troubleshoot, and propose solutions for software issues, providing Level 2 production support.
- Design, develop, and maintain different automation frameworks and test scripts as needed.
- Work closely with cross-functional teams to ensure software functionality aligns with business needs.
- Provide feedback on requirements and analysis artifacts throughout the development lifecycle.
- Monitor system performance and recommend improvements to maintain quality standards.
- Create and manage test data to support testing workflows.
- Maintain detailed test documentation, test case management, and defect tracking using tools like Jira and Azure DevOps.
- Support UAT efforts, ensuring business requirements are met through thorough test validation.
- Participate in Agile sprint planning, stand-ups, and retrospectives to align QA efforts with development cycles.
- Provide general business systems production support, including Level 2 diagnosis and troubleshooting.
QUALIFICATIONS:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 5+ years of experience in manual software testing, automation testing, and QA processes.
- Strong proficiency in Jira, Azure DevOps, and database testing.
- Knowledge of automated testing tools and processes (e.g., Selenium, TestNG) is required.
- Proficiency in test data creation, test case management, test case recording, and reporting.
- Strong problem-solving, debugging, and decision-making skills.
- Ability to communicate and present technical concepts clearly to both technical and non-technical stakeholders.
- Understanding of Agile/Scrum methodologies and how QA integrates into development cycles.
- Strong collaboration and interpersonal skills, with the ability to work across offshore and onshore teams.
- Customer-focused mindset with a proactive approach to troubleshooting and issue resolution.
- Preferred: Experience in the insurance or financial services industry.
Capstone IT is an EEO Employer
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